Over the last 17 years, Blue Ridge Mountain Rentals has separated itself as the most trusted vacation rental management company in the High Country of North Carolina. With nearly 400 vacation homes and 75 staff members, BRMR is focused on generating exceptional rental income for homeowners while delivering memorable guest experiences for our thousands of visitors each year.
Blue Ridge is focused on three things in our management of your Vacation Home Asset:
1) Stewardship of Your Home
2) Income Generation
3) Guest Experience
Stewardship Of Your Home: State Of The Art Operations
We understand that your vacation rental property is a serious investment for you. That's why we provide best in class protection of your asset by performing preventative maintenance prior to a guest visit and damage protection replacement after a guest stay.
Income Generation: The BRMR Difference
As vacation rental property managers first and foremost, our focus is on generating bookings for your home.
As a homeowner, the most important booking is one by a direct guest that will love your home and return year after year creating a multi year income stream.
Our unique marketing strategy extends far beyond search engine rankings. With strategic investments in pay per click platforms on Google and Bing, advanced ad targeting methods and a strong social media presence, we're able to double the traffic to our listings than with organic traffic alone.
The Guest Experience: Southern Hospitality At Its Best
We recognize that each guest is spending a very important few days of their year with us and we take seriously the responsibility to make that experience memorable. If we exceed the guest expectations, they will return year after year to stay at your home.
We have a customer service team that is devoted to caring for each guest both before they come, during their stay, and following up with each guest survey and comments after they stay. 24 hours a day and 7 days a week during a guest stay they can reach a live person on the phone and receive a visit in person to resolve an issue, typically within 30 minutes.
We believe this kindness and responsiveness is atypical in the world we live in today. The reviews agree...
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